At LadyLookz (accessible from ladylookz.online), we respect your privacy and are committed to protecting the personal information you share with us while shopping for women's fashion and ethnic wear.

1. Information We Collect

LadyLookz operates a guest checkout system, allowing customers to shop without creating a permanent user account. To process and fulfill your order, we collect essential details provided directly by you during checkout:

• Full Name
• Contact Phone Number (used for order verification and delivery communication)
• Email Address (optional or required for order confirmations)
• Delivery Address, City, State, and Pincode

2. How Your Information Is Used

We use your collected information strictly for legitimate e-commerce operations:

• Processing, packing, and dispatching your purchased items to your shipping address.
• Enabling customer order status lookup using your Phone Number + Order Number.
• Sending transactional notifications and delivery updates regarding your order.
• Providing customer support for inquiries or shipping concerns.

3. Payment Security & Third-Party Gateways

Online payments (Full Payment or ₹200 Token Payment) are securely processed through our integrated payment partner, Cashfree Payments. LadyLookz does not collect, store, or process raw credit/debit card numbers, UPI PINs, or banking credentials on our servers. All online transactions follow PCI-DSS compliant encryption standards provided by the payment gateway.

4. Cookies & Session Data

We use standard technical session cookies to enable essential website functionality, such as retaining items in your shopping cart while browsing and preventing cross-site request forgery (CSRF). We do not sell your browsing data or share personal information with third-party advertising networks.

5. Data Protection & Security

We implement reasonable technical and organizational safeguards to protect your personal details against unauthorized access, loss, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Contact Us

If you have questions regarding our privacy practices or wish to update your order information, please reach out to us: